OLT Footcare is committed to delivering only the highest quality. OLT foot orthotics are warranted to be free from defect in material and workmanship for a period of six (6) monthes after its original purchase date under normal use. This warranty extends only to the original retail purchaser with original proof of purchase and only when purchased from OLT Footcare or an authorized OLT Footcare retailer or reseller.
If the product requires service, please contact OLT Footcare. All returned units to the manufacturer for repair, including WARRANTY REPAIR and OUT-OF-WARRANTY REPAIR, must include the following:
Written Statement containing RMA number (obtained from manufacturer), model number, serial number, contact person with phone and fax numbers, billing address (only for out-of-warranty repair), shipping address (where to ship after repair), and detailed description of problem symptoms. Copy of original receipt issued for purchase of the unit. Ship unit to the manufacturer in the original container with all accessories and information as required above to OLT Footcare.
OLT Footcare reserves the right to replace a defective product with the most comparable product currently available. Your exclusive remedy for any defective product covered by this limited warranty is limited to the replacement of the defective product. OLT Footcare¡¯s entire liability for any defective product shall in no event exceed the purchase price for the defective product.
This warranty does not cover products determined by OLT Footcare, to be damaged by any of the following:
Accident, misuse, abuse or alteration
Servicing by unauthorized personsUse with unauthorized accessories or use other than as instructed
Connecting to incorrect current and voltage
Any other conditions beyond our control
TO THE EXTENT PERMITTED BY LAW, OLT FOOTCARE, SHALL NOT BE RESPONSIBLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THIS PRODUCT INCLUDING ANY GENERAL, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. ALL IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS INCLUDING BUT NOT LIMITED TO ANY IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF FITNESS AND MERCHANTABILITY ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL PURCHASE.
This warranty gives you specific legal rights, and you may also have other rights that vary depending on your state, province or other jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.
If you are outside of North America, contact your local distributor.